Ranaich House - About Ranaich House
Ranaich House is a large period detached property which has good sized living areas, a dining room, and a well-stocked activity room.
Everyone at Ranaich House has their own bedroom and people are supported to personalise their own space in a way that they would like.
There are two life skills kitchen where individuals can menu plan and prepare their own drinks, snacks and meals. Externally there is a spacious and private garden which hosts seating and picnic areas for relaxing or enjoying time with friends.
Ranaich House is within walking distance of the small cathedral town of Dunblane which has a good choice of recreational and leisure facilities including parks, a library, cafes and shops for people to access. Individuals can enjoy walks in the outstanding surrounding countryside.
When a person comes to Ranaich House we like to find out what they like to do and what interests them. People are supported to plan menus, shop and prepare food with support to increase their daily living skills in readiness for moving on. Many people are supported in education at local colleges and some have paid or voluntary work placements which also promotes skill development.
Our goal is to enable people to structure their time; build relationships and establish a balance between therapy, selfcare, work and leisure as appropriate to their individual needs. Community based activities give people opportunities to meet others, experience new activities, participate in leisure activities and practice social skills. Activities depend on individual preferences and can include a variety of community based and educational choices.
Ranaich House - Family Matters
At Ranaich House we know that the people we serve are part of a wider circle of family, friends and networks that are important to them and therefore, important to us. We work in partnership with them to ensure we provide the right service for their relative but also to support them in their own right as a family carer. Family carers and important others are encouraged to develop good contact arrangements with staff at Ranaich House. We look forward to receiving visitors and family carer and friend updates are welcome too, either by email, phone or Skype.
The Danshell Family Carer Forum is run independently by a group of family carers and there are representatives from every region of the UK. The forum facilitates family carers to ask questions, discuss worries and support one another. It produces a quarterly newsletter which helps families share experiences as well as keeping people up to date with benefit information, legislative changes and relevant Danshell developments. Your service manager can give you details of how to get in touch or contact them through the on line forum on the Danshell website.
Ranaich House - Personal Activities Plan
Ranaich House has a dedicated activities co-ordinator who supports service users to have individual person-centred plans. The wants, needs and interests of each individual are established through a variety of sources of information and communication with key people.
Service users are supported to participate in social activities that may be of interest to them through the well-established network of community based groups in Dunblane and the wider Stirling area.
Louise - Activity Co-ordinator - Ranaich House
As activities co-ordinator I support service users to have individual person-centred plans. I spend time each week supporting people on a 1:1 basis using their own preferred method of communication to develop their own individualised easy read weekly activity planner.
At Ranaich House, we support each service user in a minimum of 30 hours of meaningful activities every week. Activities are tailored to reflect a combination of an individual’s likes, wants, needs, personal goals and ambitions as well as any therapeutic goals set out within their care plans.
Some individuals prefer to develop their independence and life skills including shopping, cooking, laundry, using public transport, budgeting and personal safety. Others like activities that support individual choices including sports or hobbies such as football, bowling, crafts, movies, archaeology, and music concerts. Many activities are community based including opportunities for education and training.
Ranaich House - Positive Behaviour Support
Many of the people we serve at Ranaich House have behaviours that challenge services. We believe that we have to make a long term commitment to providing the right support for each individual to improve their quality of life. This does not mean that people need to remain in the same place but rather we continue to support them in a person centred way along their care pathway and ensure that what we learn about the person and the best way to work with them, is respected, applied and built on.
Importantly, our way of working supports people to be included in their own communities and promotes choice and control, the development of skills and alternative strategies for coping with challenging situations.
To enable this to happen we implement a range of interventions including:
- Functional Assessment of Behaviour.
- Personal Positive Behavioural Support Plans.
- Individualised activity and skill acquisition programmes.
- Education and employment opportunities.
- Specialist assessments of need and risk e.g. HCR-20.
Ranaich House - A Safe Place To Be
Our organisation is committed to delivering care and support in a safe, dignified and respectful manner. We have an extensive governance system called ‘Safe, Sound and Supportive’ that monitors individual and organisational performance against a range of safety and outcome indicators. Using electronic reporting systems we are able to monitor and act swiftly in response to incidents or untoward events. Our systems and structures provide what we believe to be a ‘gold standard’ approach to securing service user safety.
Across all services there is an independent and confidential whistle blowing policy and service for all staff to use if they are worried about service user safety, care and wellbeing.
Ranaich House - Service User Involvement
We encourage people to say how they feel about all aspects of the service they receive and we give them the tools and support to do this. This includes their views about how we deliver support to them, their care plans and the activities they want to do. At Ranaich House we support people to be part of the service user forum. Here, they can tell us what matters to them, their points and actions are noted. This is then created in an accessible format and fed back to the manager to act on and feedback is given to the group. We also support people to attend the regular regional service user forums which are a great way for people to meet new people from other services and exchange ideas.
A number of service users have been trained as Experts by Experience or Quality Checkers, their role is part of the Quality Development Review Team who inspect services to make sure they are good. We also train and support people to be a valued member of the recruitment and interview process in many of our services. We have devised policies, communication and measuring tools to enable this to happen across all of our services. Feedback from the people we serve is vital to making sure we are doing things well. We have post CPA and service user exit questionnaires which are used to support people to do that. Adapted questionnaires are used for people who need support in communication and that way we can be sure all voices are heard and acted upon. All feedback is collated and fed back to the board.
The advocacy group working at Ranaich House is called Central Advocacy Partnership and everyone we serve has access to an independent advocate.
Danshell is committed to developing services that reflect what the people who use our services and their families tell us is important. This includes ensuring they, their family and carers are fully involved in processes such as the Care Programme Approach (CPA) and in evaluating the service we provide.
Ranaich House - Staff Support
The service is staffed 24 hours a day, seven days a week with a registered nurse on duty at all times. The team is made up of a registered service manager, nurses, support workers, an activities coordinator and ancillary staff, along with support from psychiatrists, psychologists, occupational therapists and speech and language therapists.
Staff undergo training in order to help support people to manage long term health conditions such as diabetes, epilepsy and dementia.
We are committed to the learning and development of our staff as stated in our Quality Strategy and Personal PATHS model of care. We have also created a Training and Development Strategy which reflects the importance of increasing people’s confidence, knowledge and expertise.