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Fantastic Family Evening at Toller Road

Old Earl 1   

On the 19th October, Old Earl Redston Hall opened its doors for the first time for service to a selected guest list.

The team at Toller Road were looking for ways to engage further with family members. During his appraisal, Guy Churchill, Chef at Toller Road, came up with the idea of transforming the dining room in the service into a fabulous restaurant.

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So the whole team set about making this happen, devising a menu, inviting family members, transforming the dining area with flowers, candles, low lighting and soft music, and they even gave the restaurant its own name, Old Earl Redston Hall, which is an anagram of Danshell Toller Road!

Families were invited to join the staff and service users for a welcome drink at 6pm with dinner being served at 6.30pm.  There was a delicious three course meal plus cheese and biscuits served.  Guy and Kitchen Assistant Zoe worked extremely hard to deliver this fine cuisine.

The evening went without a hitch and all the guests went away extremely happy, with some of the family members being given the flower table arrangements to take home with them.

Positive comments have been received from a number of people including Marie Greenberry, our Director of Nursing and Governance who was able to attend the evening.

She commented,

“It was a great evening for all who attended; Cate and her team really did a fantastic job. They are a credit to Danshell.”

Mr and Mrs Reid, whose son lives at Toller Road, sent a message to Cate, the Manager, saying,

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“Just the most amazing evening. Congratulations to all the staff and residents for making it a magical evening.  The food that Guy produced was fab, in particular he was able to get around my dietary restrictions and come up with a really tasty meal.

As the Manager at Toller Road, you are clearly making a difference to the shared experiences of residents and their families.  Your ability to come up with and take on board other people’s ideas has certainly outshone our memories of previous managers’ performances.

P.S  Bring on the 2017 Sunday carvery . . . !!!”

Well done to Cate, Guy and the whole team at Toller Road.

Old Earl Collage

Hope House turns pink to support cancer charity

Hope House Team   

Service users and staff at Hope House and Hope Lodge in Hartlepool raised more than £150 for Breast Cancer Now at a special Pink-themed party.

Featuring painted pottery, delicious cakes and a fundraising raffle and tombola and attended by the Mayor of Hartlepool, Cllr Rob Cook, the day was organised by service users to raise awareness of breast cancer ahead of Wear it Pink Day.

Diane Chisholm, Hope House Manager, said: “It was a lovely day for everyone who attended and our service users did a fantastic job, supported by our staff, in arranging everything.

“Sadly cancer touches the lives of many people so I am delighted that we have been able to make this donation to help the vital work of the charity.”

Cllr Cook said: “I would like to thank everyone at Hope House for the kind invitation and to be given the opportunity to support their excellent fundraising efforts.

“The party was great fun and I would like to congratulate all involved in raising this much-needed sum of money which will help to pay for vital research into breast cancer.”

Hope House in Hartlepool is a residentialcare home with nursing which delivers 24 hour care and support for up to 6 people in self-contained bespoke apartments adapted to meet their individual needs.

Hope Lodge, which opened earlier this year complements the Hope House service, and offers similar accommodation for five adults, with the addition of a communal area to enable service users to socialise and interact.

Danshell Welcomes a New Finance Director

Clynt   

We are delighted to announce that we have appointed a new Finance Director, Clynt Hall.

A qualified accountant, Clynt has extensive experience in senior finance roles within the healthcare sector, having previously worked for another care provider, which at the time operated around 300 care homes and cared for more 18,000 residents. Prior to that, Clynt has worked for a number of other successful multi-site businesses.

Clynt said: “I am delighted to have joined the team at Danshell, a forward-thinking and innovative company with an inspirational purpose and an exceptional senior management team in place.

“I am fully committed to playing a significant role in cementing Danshell’s place as a leading provider of care services for people living with a learning disability, autism and complex needs.”

Mel Ramsey, our Chief Executive Officer said, "Clynt is a valuable addition to our senior management team. He has considerable experience leading finance teams and supporting businesses to continue to improve performance.

"Delivery of a sustainable high quality business is pivotal in delivering our corporate strategy. Clynt's experience and expertise will support the company as it grows to enable more service users to achieve positive outcomes."

Welcome to Dr Jane McCarthy

Jane McCarthy   

We are pleased to tell you that we have recently appointed Dr Jane McCarthy as our new Medical Director.

Dr McCarthy brings with her more than 20 years’ of experience as a Consultant Psychiatrist working with people with learning disabilities and autism spectrum disorders, across a number of care providers. These include community, in-patient and secure services.       

She oversaw the successful discharge of complex patients who had previously spent many years within secure hospital services, having improved the annual rate of discharge to over 50%, in keeping with national policy.

This was achieved by delivering effective collaboration with local agencies, community based services and commissioners. By working together with all members of the Multi-Disciplinary Team, it significantly improved clinical outcomes and delivered a very positive experience for people and their families.

Dr McCarthy said: “To join the Danshell team as the Medical Director is a very exciting opportunity for me. This is a key role in a forward thinking organisation providing excellent care and support for people with learning disabilities and autism.

“One of my key responsibilities as a clinical leader is to ensure the continuing delivery of the highest standards of care. The challenge for me is to support the growth of Danshell while ensuring we continue to build on our commitment to deliver first class care.

“The reason I chose to work with the team at Danshell is to be a strong influence in an organisation committed to delivering the very best in care for people with learning disabilities and autism.”

Mel Ramsey, our Chief Executive Officer, said:  “I’m delighted to welcome Dr McCarthy to our senior management team. She is an experienced Medical Director, has an excellent record and brings with her a wealth of experience. She will further strengthen our management team as we move into the next phase of our Quality Assurance and improved Governance strategy. She will play a key role in supporting our services on our journey of continuous improvement.”

 

We are pleased to tell you that we have recently appointed Dr Jane McCarthy as our new Medical Director.

 

Dr McCarthy brings with her more than 20 years’ of experience as a Consultant Psychiatrist working with people with learning disabilities and autism spectrum disorders, across a number of care providers. These include community, in-patient and secure services.      

 

 

She oversaw the successful discharge of complex patients who had previously spent many years within secure hospital services, having improved the annual rate of discharge to over 50%, in keeping with national policy.

       

This was achieved by delivering effective collaboration with local agencies, community based services and commissioners. By working together with all members of the Multi-Disciplinary Team, it significantly improved clinical outcomes and delivered a very positive experience for people and their families.

        

Dr McCarthy said: “To join the Danshell team as the Medical Director is a very exciting opportunity for me. This is a key role in a forward thinking organisation providing excellent care and support for people with learning disabilities and autism.

              

“One of my key responsibilities as a clinical leader is to ensure the continuing delivery of the highest standards of care. The challenge for me is to support the growth of Danshell while ensuring we continue to build on our commitment to deliver first class care.

         

“The reason I chose to work with the team at Danshell is to be a strong influence in an organisation committed to delivering the very best in care for people with learning disabilities and autism.”

         

Mel Ramsey, our Chief Executive Officer, said:  “I’m delighted to welcome Dr McCarthy to our senior management team. She is an experienced Medical Director, has an excellent record and brings with her a wealth of experience. She will further strengthen our management team as we move into the next phase of our Quality Assurance and improved Governance strategy. She will play a key role in supporting our services on our journey of continuous improvement.”

Whorlton Hall’s Activity Hub is Now Open!

Activity Hub11   

Whorlton Hall’s Activity Coordinators, Jamie Oliver and Audrey Jones, have been hard at work creating a brand new ‘Activity Hub’ that had its grand opening at the end of August.

Whorlton Hall is our independent hospital in the North East, located in a picturesque village near to Barnard Castle, County Durham. The team at Whorlton Hall supports individuals living with a learning disability and ensure they live full and active lives.

There was much excitement from both service users and staff with the announcement of the new Activity Hub and a full schedule was planned for its first week in action.

Service users now have the opportunity to get involved in even more activities, from morning to evening, which has gone down very well. There are various groups that service users can take part in, such as morning drinks and chat over the daily papers, IT sessions to boost computer skills, and technical projects. They have also planned some fun evening events, with a bingo night and photography night already held in the opening week.

 

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Audrey Jones, one of Whorlton’s Activity Coordinators, said, “We are proud that all service users are supported to create their own personal weekly activity programme. We work hard with service users, their families and those closest to them to find out what is important to them and what their hopes and dreams for the future are. These plans from service users at Whorlton Hall determine which activities will be put on for the week in the Activity Hub.” This is part of our commitment to use every opportunity we can to act on the views of those we support and those who know and care about them best.

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Jamie Oliver, Whorlton’s second Activity Coordinator, said, “An indoor activities centre is a great way to keep up the amount of activities service users can participate in as we head towards the cooler, wetter months.”

You can see from their smiles how much the new centre for activities is enjoyed by all the service users – it’s lovely to see everyone so involved and having fun! Thank you to Audrey, Jamie and all the staff at Whorlton Hall for all your hard work. We’re glad the first few weeks have been such a great success and hope the Activity Hub will continue to be enjoyed by all.

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