Ideas and Innovation: Danshell celebrates another successful People’s Parliament
Created: Monday, 04 November 2013 18:00
Service users from across the North East came together last Friday to discuss a range of issues in the People's Parliament.
After volunteers were selected to fulfil the roles of Chair and Secretary, conversations got under way about a variety of topics that service users were keen to talk about. Topics ranged from getting involved in the Special Olympics, internet access and tablet computers, house meetings, to the suggestion of a People's Parliament Christmas meal.
The group also reviewed answers from Danshell's COO Andrew Murray to questions which had come out of their last meeting. Andrew Murray has asked the People's Parliament if he can attend their next meeting, so he can answer questions in person, something which the service users are looking forward to.
Other issues that were discussed during the session included meals, staffing, privacy, minibuses, holidays and activities. Each attendee was given the opportunity to speak in front of the group and also to write down how they were feeling and what issues were important to them. Talking mats and other visual aids were provided for those who cannot communicate verbally, which ensured everyone was actively involved in the session.
This session of the People's Parliament was felt to be a great success by all participants. Danshell is greatly encouraged by the involvement of service users in these meetings and the fantastic opportunity they provide in enabling the sharing of views, as well as the chance to socialise and make friends with individuals from other services.
Anyone who wants to attend the next People's Parliament is welcome to do so. The staff members present are there to facilitate the meeting, with service users very much shaping the agenda and leading the discussions.
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Quality Road Shows are coming to our Services in the South East
Created: Monday, 28 October 2013 18:08
Danshell will be holding two of its pioneering 'quality road shows' in the South East in November as it works to bring everyone involved in the Danshell services together to discuss thoughts, ideas, and experiences about the services that we provide.
The road shows aim to bring service users, their families, local commissioners, and all levels of staff together in the same place, so they can really benefit from shared discussion and exchange their views on our services.
At Danshell, we are always striving to ensure that we provide the best possible levels of care and support. A fundamental part of this commitment is ensuring service users play an active role in shaping delivery and improvement. In bringing them together with families and staff from a range of services, the road shows play a key role in the enabling the sharing of ideas and best practice.
Our next road show, for adult services, will be held on 14th November at Colchester Football Club. For those involved in children's services, we will be getting together on the 20th November in Attleborough. We are hugely excited about both of these events and look forward to posting a full report after they've happened, so watch this space!