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Making sure we do things well

At Danshell we listen to what you tell us. We use what you say to make sure we do things well.

This includes what you tell us in

  • Service user questionnaires
  • Service user forums
  • Complaints
  • Exit interviews

There are people from outside of Danshell who come to check that we are doing things well. These people are Inspectors. In England they are from the Care Quality Commission CQC.

In Scotland they are from the Care Inspectorate and Healthcare Improvement Scotland HIS.

They make a report about each Danshell service.


Below you can find the easy read summary of the last report of each of our services.


South East England

Midlands England

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North East England

Coulby Lodge in Middlesbrough has not been inspected yet. When we have a report for Coulby Lodge, it will be here for you to read.


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